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Questions and answers

Frequently asked questions

These are questions about the business itself, not about individual packages. For details on what each package includes, check its page.

How much does apartment cleaning cost?+

The price depends on the package and apartment size. Recurring maintenance starts at 7,800 RSD per cleaning, Standard cleaning at 23,500 RSD, and Deep Clean at 32,000 RSD. You'll see the exact price for your apartment right away, no details required, in the calculator on the homepage or on each service's page.

Is online booking the only way to schedule a cleaning?+

No, there's also our mobile app, available for Android and iPhone. Booking is even faster in the app, and you can track all your past appointments in one place.

Do you clean on weekends?+

Yes, we work weekends too. You pick the time slot in the calendar when booking, including Saturday and Sunday.

Which parts of Belgrade do you cover?+

We currently cover Voždovac, Vračar, Dorćol, Novi Beograd, Savski venac and Stari Grad. If your address isn't in these zones, reach out, we're expanding our coverage.

Do I need to be home during the cleaning?+

You don't have to be. When booking, you can leave entry instructions (door code and similar), and our team will do the job even if you're not home.

How does payment work?+

You can pay online by card right away, or on the day of the cleaning, in cash or by card to the team on site.

What's the cancellation policy?+

Free cancellation up to 48h before the slot, full refund. Between 24 and 48h before, 50% of the price is kept. Same day or a no-show, the full price is charged.

What if I'm not happy with the cleaning?+

Let us know within 48h, and we'll come back to fix it, completely free, no hassle.

Can I book just once, or do I have to subscribe?+

You can book Recurring maintenance as a subscription, weekly, every two weeks or monthly, or as a one-time visit. Standard and Deep Clean are always one-time slots, you book them whenever you need them.

Didn't find your answer?

Write to us and we'll get back to you quickly. Or just start booking, the price is visible from the start.

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